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My computor cant see my Pixy. Help.

Pixymon said that pixy is not connected. I have tried reinstalling the drivers and i get this. (i attached a screenshot of the error)

Hmmm. Have you tried using a different USB cable? Please have a look at our troubleshooting guide here: http://cmucam.org/projects/cmucam5/wiki/I_get_the_message_"No_Pixy_devices_have_been_detected"_in_PixyMon

Where and when did you purchase your Pixy?

Thanks,
Jesse

I tried everything on that page, no result. Tried two other cords, one gave the same message the other just said driver installation failed. I got my pixy from robotshop about 2 weeks ago. I run windows vista, might that have something to do with it?

Thank you - I am emailing you to sort this out.