I am seeing 2 dark spots in the raw image. I tried adjusting the lens and removing the lens. The spots are still there. The attached file is a screen capture of the raw PixyMon image of the inside of the Pixymon box (with the lens on). What do I do about this?
Hi Lori,
good news! This is easily fixable. The spots you’re seeing are specks of dirt or particulate on the image sensor (underneath the lens assembly). All you need to do is unscrew the lens all the way, and reach in there with a Q-tip. The sensor is pretty robust, so you don’t need to worry about damaging anything. It might take a couple tries to remove the dust without introducing NEW dust - some compressed air helps with this.
Hope this helps!
Cheers,
Jesse