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Pixy2.1 keeps glowing purple and can't connect

As I wrote in the title, Pixy2.1 keeps glowing purple and can’t connect.
I have one more pixy and it can connect so I think my USB and my computers don’t have any problems.

Is there any way to fix it?

Hello,
Sorry for the problems. When you say that you can’t connect, do you mean you can’t get Pixy to work with PixyMon?

Have you tried to reload the firmware?

https://docs.pixycam.com/wiki/doku.php?id=wiki:v2:uploading_new_firmware

Edward