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problems with connecting pixy2

when connecting pixy2 to the computer, the LED lights up in all colors and does not stop going out, I tried to change the usb cable, but it did not help. What can this problem be related to?

Hi there, where and when did you purchase the Pixy?

Have you tried the steps on our troubleshooting page? https://docs.pixycam.com/wiki/doku.php?id=wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon

I changed the usb cable and it didn’t help the problem is most likely that the drivers are installed but pixy is not displayed. Here’s how the LED lights up all the time.

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