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Raspberry pi , pixy cam

I’m trying to use my Pixy camera on my Raspberry Pi 3B+ board. Even though I installed the libpixyusb library and updated the Pixy camera with the latest firmware(I installed the firmware via my laptop because I couldn’t connect to the Raspberry Pi) I keep getting the message “Pixy detected” and “unable to connect to device” repeatedly in the PixyMon application. This error keeps appearing continuously. Does anyone know how to solve this issue?