<< return to Pixycam.com

Unable to connect to device

Hi, i’m doni, and i hav a problem.
My Pixymon detected the device, but was still unable to connect.
Test repeated with 2 different cables and 2 different ports - no change.
Pixy detected.
error: Unable to connect to device.
Pixy detected.
error: Unable to connect to device.
Pixy detected.
error: Unable to connect to device.
Pixy detected.
error: Unable to connect to device.
Pixy detected.
error: Unable to connect to device.
Please help me. Thank you.

Hello Doni,
Can you give this troubleshooting guide a run through?

http://cmucam.org/projects/cmucam5/wiki/I_get_the_message_"No_Pixy_devices_have_been_detected"_in_PixyMon

Let me know what you find.

Edward

I’m having the same problem. I followed step 3-5, but I still get the same error.

Pixy programming state detected.
Programming… (/Users/abencomo/Downloads/pixy_firmware-2.0.17-general.hex)
done!
Please wait a few seconds while Pixy resets…
Pixy detected.
error: Unable to connect to device.
Pixy detected.
error: Unable to connect to device.

Hi Ben,

while Pixy is powered on (connected to USB), what happens when you press and hold the white button? The LED should cycle through colors. Let me know.

Cheers,
Jesse

Hi Jesse,

When the Pixy is plugged into the USB cable, the LED turns on and then flash a couple times before turning off. Then I press and hold the white button, but it doesn’t cycle through colors.

Thanks,
~~ Ben

Hmmm, ok. I’m emailing you directly.

hi

i have the same issue at the moment. i wonder if you might found a solution to the problem.

Wouter

Hi Wouter,

emailed you.

Cheers,
Jesse

Hi,

I have the same probem at present.
Can you help me!!!

Sang

Hi Sang,

I just replied to your email.

Thanks,
Jesse

Hi,

I have the same problem .
Can you help me!!!

Ramanathan

Hello Ramanathan,
This thread has several authors. Can you please describe the issue you are seeing?

Also, can you give this troubleshooting guide a run through?

http://cmucam.org/projects/cmucam5/wiki/I_get_the_message_"No_Pixy_devices_have_been_detected"_in_PixyMon

Please, let me know what you find.

Edward