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Pixy2 "cannot get hardware version" while upgrateing firmware

Pixy Software
#22

Hi, we do offer a troubleshooting guide: Troubleshooting the Pixy2

If that fails, the solution is typically a replacement unit, so we handle that on a case-by-case basis. Emailing you now!

#23

I’m having the same Issue with the pixycam “cannot get hardware version” and can’t find a work around; anyone able to help?

#24

Hi Dan,

following up with you via email!

J

#25

I’m having the same problem. “error: cannot get hardware version”. Can someone get back to me on how to overcome this issue?

#26

Yep - emailing you!

#27

Same problem cannot get hardware version

#28

Hello,
We are going to email you.

#29

I have the same probloem…" Cannot get hardware version"

#30

Hello,
We will email you.

#31

I have the same problem! :c

#32

Hello,
We will email you.

#33

Same issue over here Mac Monterey, would you please provide guidance ?

Thanks in advance

#34

Hello,
We will email you.

#35

Hi I’m having the same issue with two of my pixy cameras

#36

Hello,
We will email you.

Edward

#37

Hi there, Unfortunately i am having the same issue with my Pixy, need help !

#38

Hello,
We will email you.

Edward

#39

hello there,
i am having the same problem with my pixycam 1.3

EDWARD PLEASE EMAIL ME PLEASE PLEASE

i llove pixycam!!!,
robot enjoy er 529

#40

Hello,
Sorry for the problem. We will email you.

Edward

#41

Also encountering this issue, using Pixy1.
Please email me!
Thanks